Watford General gets low scores from inpatients – Emergency and urgent care are average
- Watford General Hospital is rated below others in England for inpatient feedback, with a 7.7 out of 10 overall score. Inpatient areas where it got below average scores in an NHS 2023 patient survey were — Doctors, Care and treatment, Nurses and Leaving hospital, which received a rating of just 6.5 out of 10
- The Hospital rated above average on one measure – ‘Operations and procedures’ for inpatients.
- Scores for the Watford Emergency Department were about average, although tests were not up to the English average.
- Urgent Treatment Centres at Hemel and Watford were given 7.8 out of 10, which is ‘similar to other providers across the country’ according to the West Herts Trust which runs both hospitals. However, waiting times for the UTCs got a very low score of just 4.4 out of 10
- The full scores are on page 8 of the Patient_experience_strategy_Nov24V1D8 document just published.